Please read these Terms and Conditions carefully before using our platform.
Welcome to BetMGM Casino. These Terms of Service ("Terms", "Agreement", or "Terms and Conditions") constitute a legally binding agreement between you (the "User", "Player", or "You") and BetMGM Casino ("Company", "We", "Us", or "Our"). By accessing, registering an account, browsing, or otherwise using the BetMGM Casino website, mobile applications, or any associated services (collectively, the "Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease all use of the Platform. We reserve the right to modify, update, or amend these Terms at any time at our sole discretion. Any changes will become effective immediately upon being posted on this page. It is your responsibility to review these Terms periodically. Continued use of the Platform following any modifications indicates your acceptance of the updated Terms. Furthermore, these Terms incorporate by reference our Privacy Policy, Cookie Policy, and any specific rules related to individual games, sports betting, or promotional campaigns.
In order to participate in real-money wagering, you are required to register and maintain an active BetMGM Casino account. During the registration process, you agree to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, email address, phone number, and Social Security Number (or national equivalent). Providing false, misleading, or deceptive information constitutes a material breach of these Terms and will result in immediate account suspension and potential forfeiture of any funds.
You are strictly limited to opening and operating one (1) account across the BetMGM Casino network. The creation of multiple accounts to exploit bonuses, bypass limits, or for any other reason is strictly prohibited. You are solely responsible for maintaining the confidentiality of your login credentials (username and password). You agree to notify us immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to safeguard your login information. We reserve the right to require secondary authentication methods or identity verification documents (Know Your Customer / KYC) at any time.
To legally engage in online gambling on the BetMGM Casino Platform, you must be at least twenty-one (21) years of age, or the legal age of majority in your jurisdiction, whichever is higher. By registering an account, you represent and warrant that you meet this age requirement. We employ stringent age verification protocols, and any account found to belong to an underage individual will be immediately terminated, and all associated wagers and winnings will be voided.
Furthermore, the availability of real-money gaming is restricted by state, provincial, and federal laws. You are only permitted to wager when physically located within the borders of a jurisdiction where BetMGM Casino holds a valid license and operates legally. We utilize advanced geolocation technology to verify your physical location. You expressly consent to the collection and use of your location data for this purpose. The use of Virtual Private Networks (VPNs), proxies, remote desktop software, or any other means to mask or manipulate your true geographical location is strictly forbidden and will result in permanent account closure.
BetMGM Casino offers a variety of secure payment methods for depositing funds into your account, including credit/debit cards, e-wallets (such as PayPal and Skrill), ACH/eCheck, and direct bank transfers. You agree to use only payment methods that are legally registered in your own name. The use of third-party payment methods is strictly prohibited and may trigger Anti-Money Laundering (AML) investigations. All deposited funds must be utilized for the purpose of gaming and wagering on the Platform.
Withdrawals are subject to internal processing and security checks. Before a withdrawal can be approved, you must satisfy all KYC verification requirements, which may involve submitting copies of government-issued identification, proof of address, and proof of payment method ownership. We strive to process withdrawal requests promptly; however, processing times may vary depending on the chosen method. The Company reserves the right to charge reasonable fees for excessive withdrawals or to cover processing costs, though such fees will be clearly communicated prior to the transaction. In the event of a chargeback, dispute, or reversed payment, you agree that we may suspend your account and deduct the disputed amount, along with any associated administrative fees, from your balance.
All casino games on the Platform operate using tested and certified Random Number Generators (RNG) to ensure completely fair and unbiased outcomes. By placing a wager, you acknowledge that you fully understand the rules of the specific game you are playing. Once a wager is confirmed by the system, it cannot be canceled, changed, or withdrawn by the player. The Company's server records shall be the final authority in determining the outcome of any wager and the circumstances in which it was placed.
In the event of a software malfunction, communication error, or hardware failure that affects game outcomes, payouts, or display mechanics, all affected wagers and payouts will be rendered void. We reserve the right to correct any apparent errors regarding odds, payouts, or balances. Any winnings resulting from game glitches, bugs, or system manipulation will be confiscated. Players are expected to play fairly. The use of automated bots, artificial intelligence, or third-party software designed to provide an unfair advantage over the house or other players is strictly forbidden.
BetMGM Casino regularly offers promotional bonuses, free spins, deposit matches, and loyalty rewards (collectively, "Promotions"). All Promotions are subject to specific terms and conditions, which are detailed on the respective promotional pages. Unless otherwise stated, all bonus funds are subject to wagering requirements (playthrough requirements) before they can be converted to withdrawable cash. Different games may contribute differently towards these wagering requirements (e.g., slots may contribute 100%, while table games may contribute 10% or 0%).
We operate a zero-tolerance policy towards bonus abuse. Bonus abuse includes, but is not limited to, opening multiple accounts to claim a welcome bonus, utilizing low-risk betting strategies (e.g., betting on both red and black in roulette) solely to meet playthrough requirements, or collaborating with other players to exploit promotional offers. If we reasonably suspect that you are engaging in bonus abuse, we reserve the right to revoke your bonus funds, void any associated winnings, and exclude you from participating in future Promotions.
To maintain a safe and secure environment for all users, certain behaviors are strictly prohibited. You agree not to engage in any activity that is illegal, fraudulent, or violates these Terms. Prohibited conduct includes: attempting to hack, disrupt, or interfere with the Platform's servers; money laundering or the financing of terrorism; collusion with other players; abusive, threatening, or harassing behavior towards our customer support staff or other players; and the transfer or sale of your account to another individual.
BetMGM Casino reserves the absolute right to suspend, limit, or permanently terminate your account at any time, without prior notice, if we suspect you have engaged in any prohibited conduct or materially breached these Terms. Upon account termination due to a violation, any remaining funds in your account may be withheld or confiscated to cover damages, administrative costs, or legal obligations. Decisions regarding account termination are made at the sole discretion of the Company's risk and compliance department and are considered final.
We are deeply committed to promoting a responsible gaming environment. Gambling should be a fun and entertaining activity, not a means to solve financial difficulties. We provide various tools to help you manage your gameplay, including the ability to set daily, weekly, or monthly deposit limits, loss limits, and session time limits. You can access these tools through the "Responsible Gaming" section of your account dashboard.
If you feel that your gambling is becoming problematic, we strongly encourage you to utilize our self-exclusion program. Self-exclusion allows you to voluntarily block access to your account for a predetermined period (e.g., 1 year, 5 years, or lifetime). During a self-exclusion period, you will not be able to log in, deposit, or wager, and we will cease sending you marketing communications. If you or someone you know has a gambling problem, immediate help is available. Please contact the National Council on Problem Gambling at 1-800-GAMBLER.
The BetMGM Casino Platform is provided on an "AS-IS" and "AS-AVAILABLE" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, completely secure, or free from viruses or malicious code.
Under no circumstances shall BetMGM Casino, its parent companies, subsidiaries, affiliates, directors, employees, or agents be liable to you for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Platform. This includes, without limitation, damages for loss of profits, loss of data, loss of goodwill, or other intangible losses, even if we have been advised of the possibility of such damages. You expressly acknowledge that participating in real-money gambling involves financial risk, and you assume full responsibility for any losses incurred.
These Terms of Service shall be governed by and construed in accordance with the laws of the State in which you are legally registered and verified to play (e.g., New Jersey, Pennsylvania, Michigan), without regard to its conflict of law principles. By utilizing the Platform, you submit to the exclusive jurisdiction of the state and federal courts located within that specific jurisdiction for the resolution of any legal matters.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall be resolved first through informal negotiations with our customer support team. If a resolution cannot be reached informally, you agree that the dispute shall be settled through binding individual arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. You waive any right to participate in a class-action lawsuit or class-wide arbitration against the Company.